Same Day Delivery & Curbside Pick-Up
Same Day Delivery
Orders within the 5 boroughs of NYC ( Queens, Brooklyn, Manhattan, Bronx & Staten Island)
will now have the option of Same Day Delivery. Same day-delivery is available 7 days a week.
There is a delivery fee for each borough.
Staten Island $25
All orders should be placed before 12pm EST, will arrive at your home by 9 p.m. Orders placed after 12 p.m. may not be guaranteed same day delivery. But, will be delivered the next day. If order is placed after noon please contact us at 1(646) 893 -8863 to determine if your order can be guaranteed same delivery.
Delivery Hours are Monday - Saturday 12 p.m. to 9:00 p.m. You’ll be given a window time frame when to except orders before it arrives to your destination. All orders will be placed in front your door or building lobby if access is limited. The driver will take a picture of order to confirm that it was left at door if no one is able to receive it.
STOLEN AND RETURNED ORDERS:
You should ensure the delivery address provided is correct upon placing order. If by any chance the address provided is incorrect and the order cannot be delivered, you are responsible for a $15 delivery fee in order for us to deliver it again. Sampson Kouture is not responsible for stolen orders. Once the driver has provided proof of delivery we are no longer responsible or liable. By agreeing to same day delivery, you acknowledge to have read our policy and that Sampson Kouture will not be held responsible for stolen orders.
You will now have option of curbside pickup at our Queens Center Mall location. Curbside pick up is available 7 days a week. Orders must be picked within 7 days or it will be cancelled and shipped for a fee of $12.00.
As small black owned business providing adequate services for its customers we ask that all customers respond to email and text notifications in a timely fashion.
Please read carefully:
All orders are available for pick-up Same Day. Orders will be ready for pick-up within 30 minutes to 2 hours.
After order is placed you’ll be given a time slot to pick up your order.
When commuting to pick-up location we ask that you respectfully communicate with Sampson Kouture on your ETA (as their is traffic in NYC).
Pick up Hours are Monday - Thursday 8 a.m. to 6:00 p.m & Friday - Sunday 10 a.m. to 6:00 p.m. Any request outside the pick up window hours will be an additional $10. Must be paid through Zelle or Cash App before pick up. ( It’s not guaranteed, therefore contact us at 1(646) 893 -8863
How Pick-Up Works:
To pick up your Sampson Kouture order, choose the curbside pick up option when checking out. We’ll show the address where your item can be picked up and you’ll select the location.
We’ll let you know when your item should be available for pick up after placing order. We’ll send you a ready for pickup email and text when your item is ready and waiting for you at the pick up location.
Once you receive your ready for pickup email and text, head to the location to pick up your items. The instructions in your ready for pickup email will tell you how to pick up your order.